Could you please open a ticket in our discord servers so that I can take a look at this?
Update: I coordinated the information that we have on our end with the order that you have placed on our website and the key panel here on midnight, You are the actual user who has redeemed the key. and everything should be working as is expected. The reason why it may show that the key is used it may be because you try to double redeem it.
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